In this simulation you have been named the project leader for an exciting new project. This new project entails the development of a knowledge sharing database for your company, Four Corners Biopharma, Inc. The project will involve establishing processes for storing and sharing knowledge in your multinational corporation and developing the 4CShare software.
This course provides an introduction to key topics in accounting and finance for those involved in new ventures. It reviews financial accounting basics, including GAAP Principles and financial statements, and also covers key issues in finance, broadly defined as any financial or monetary activity that involves a company.
This course focuses on career planning, enhancing resume writing, and improving interviewing skills for those seeking employment. Part One of the course, "Tailoring Resumes and Cover Letters for a Perfect Fit," will help learners craft a resume that is targeted, elegant, and effective. Part Two, "Interviewing Skills: Make the Right Impression," focuses on the preparation job candidates need in advance of an interview, and on the five stages of the interview process. Part Three, "Interviewing Skills: Ace Those Tough Questions," helps learners formulate winning answers to difficult interview questions before they walk into the interviewing room.
This course provides an introduction to marketing and marketing planning, and addressing the definition of marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction.
Un servicio al cliente de calidad puede hacer o deshacer marcas en el mundo de hoy en di. La transparencia de Internet significa que las empresas están constantemente tratando de mejorar su capacidad para manejar las quejas de los clientes y la experiencia del usuario. La reputación de una marca comienza en el momento en que un cliente potencial entra en contacto con ella, lo que significa que una mala crítica podría destruir su reputación. Esta es la razón por la cual una buena capacitación en servicio al cliente es invaluable para las empresas en todas partes y hace que los empleados orientados al servicio al cliente sean extremadamente valiosos tanto para los clientes como para la administración.
Learn how to use your strengths, optimism, and sense of belonging, power and energy to prevail in service of a purpose in our Balanced Leadership for Women course. Listen to stories told by amazing women leaders and learn from their failures and success. Discover techniques for balancing work and life through centered leadership with tools for connecting, engaging, and energizing yourself and others. This course starts with you and helps you build your path for success.
Organizational behavior is the study of how people interact in the workplace and how this interaction affects the organization. Managers are a key component within an organization and greatly impact internal interactions. They are the people who most directly influence the behavior of employees—whether through motivation, rewards, mentoring, or discipline. Managers need to be good at planning, organizing, leading, and controlling, but they also need good interpersonal skills. How managers get along with their employees can have a big impact on how those employees do their jobs. If management provides a supportive work environment and employees feel valued and respected, they will be more content and more productive.
There are leaders who inspire and motivate employees to reach beyond their wildest expectations. Multiplying Managers are those who get more done with fewer resources, develop and cultivate new talent and ideas and bring the energy necessary to lead to organizational change, growth and the fostering of innovation.
Do you feel like people walk all over you? Do you want to learn to be a more confident, assertive individual? If so, this course is for you. The class will teach you the necessary skills to be decisive and in control of your life. The course will teach you to improve your relationships, move your career forward, and earn the respect of your friends, family, spouse, co-workers, even your boss.
At the core of strong leadership is the ability to communicate effectively. But many leaders focus solely on their spoken words while ignoring the impact of their nonverbal cues, including facial expressions, hand gestures, body movements, and eye gaze. By understanding the impact of body language, leaders can learn how to communicate in a way that builds and sustains positive relationships with employees, clients, and business partners. This course will provide leaders with tips for reading body language and using it to exude both strength and warmth. The course also addresses gender stereotypes and cross-cultural body language and explores the role of body language in virtual communication.
Are you looking to demonstrate more value to customers or employers? By using today’s hottest social media platforms you are able to build the powerful personal brand that gets you what you want. In this class we will help you use social media to attract new business and grow your readership. From Facebook to Pinterest to video sharing, this class will teach you the techniques and ideas that are practical, easy, and effective for your brand.
This course covers budgets and how they are used in nonprofit organizational settings. You will gain an understanding of the uses and functions of budgets and the relationship between strategic budgeting and tactical budgeting. You will also learn about the organization-wide budget and different budget systems. The course will continue on to slightly more advanced budgeting topics such as capital budgets, cash flow budgets, and opportunity budgets. You will also learn how nonprofit organizations are using different budgeting techniques to handle operating challenges.