The GED® Prep Comprehensive course is an interactive learning experience designed to help students achieve success on the GED® test. Preparing for the GED® test may seem like a daunting task. The Workforce Readiness: GED® Prep Comprehensive course offers students a useful and easy-to-follow guide through all five of the content areas covered on the GED® test: language arts; writing and reading; social studies; science; and mathematics.
The Customer Service for Healthcare course provides students looking to work in the Healthcare industry with the basics of customer service, primarily focused on accountable care and patient satisfaction. In the past few years, the Centers for Medicare & Medicaid services have implemented a customer service survey called HCAHPS. This broad initiative measures patients’ satisfaction and perspectives on hospital care, and it also provides patients with a transparent viewpoint of their local hospitals. Armed with this information, patients are better equipped choose the healthcare provider they feel will provide the best return on their investment.
Lean Basics describes the core concepts and central principles practitioners will need to successfully understand and apply Lean strategies to organizational operations. This self-paced course provides instructional material that explains the underlying philosophy and theory of effective Lean implementation.
The First Line Supervision and Leadership course provides students with an overview of general supervision concepts and methodologies. It helps the students understand requirements for making the transition to first-line leadership, and introduces the paradoxes of first-line supervision. Students will examine the role of a supervisor and the qualities of an effective leader and then develop strategies for effective communication, management, and training. Targeted toward individuals new to the management field who do not have a business education background, the course also explores team development and technological factors that affect leadership.
English Composition I offers students the opportunity to gain the rhetorical foundations that prepare them for the demands of academic and professional writing. In this course, students will learn and practice the strategies and processes essential to successful writing. Successful writing encompasses comprehension, instruction, persuasion, entertainment, problem-resolution, evaluation, investigation, explanation and refutation – all various ends at which writing is aimed. This course will ensure students are properly prepared for academic communication and also understand how to use writing for both professional and personal purposes.
Across the country, the communities served by Healthcare providers are increasingly diverse. Beyond language, ethnicity, race and sex, each person has his or her own unique set of health beliefs and practices that can vary by age, gender, religious beliefs and socioeconomic status. The Cultural Competence for Healthcare Providers course addresses these issues head on by helping providers to become more knowledgeable about the patients they serve, more aware of the various sensitivities they may come across and more responsive to patients’ particular needs.
As a continuation from English Composition II, this course focuses on the analysis, synthesis and drawing of conclusions from research and study into external sources. Professional and academic writing requires students to be able to bring in a multitude of facts, points of view, opinions and studies that can inform the writing they’re pulling together, illuminating the message their trying to convey or supporting the position they’re aiming to take. Writing in this course will take students through the entire writing process from brainstorming to draft to final polished essays and revisions. Students will learn the various techniques appropriate to different writing purposes as well as the different tones and styles applicable to particular contexts (professional, academic, clinical, etc.
The Criminology course explores the different causes of criminal behavior as it is used to study and solve certain crimes. Students will be introduced to the study of crime and criminal behavior as well as to theories of crime causation. It reviews different types of crime and examines crime control policy, taking account different ethical issues, policy implications and research. Students will have the chance to review various theories of crime, delinquency, and behavior in terms of both theory and methodology.
Building on the foundations developed in Macroeconomics, this course in Microeconomics offers students a more in-depth look at various markets and how consumers interact. Students will begin to understand how even the concepts studied at the macro level are applicable on the smallest of scales as certain economic principles are just that concrete. Throughout the course, students will gain a thorough understanding of how markets self-correct and/or what needs to happen in order for common problems to be resolved. Students will study the both the public and private sectors, price movements depending on supply and demand principles as well as the effects of and on export and import levels.
Advances in technology are revolutionizing today’s legal landscape at a faster pace than ever before. Along with it, the role of the legal professional continues to evolve and keep up. The automation of various legal processes has forced lawyers, paralegals, legal secretaries and other legal professionals to become proficient with constantly growing array of word processing, database, telecommunications, spreadsheet, presentation and legal research software. For better or worse, new technology impacts every aspect of the legal field, making the law office more efficient, but also more complex from traditional law firms and corporate practices to courtroom operations and document management.
This comprehensive course in Macroeconomics offers students the chance to understand economics from the broadest view possible. Students will learn how local, regional and even global economies work as an entire system and affect each other in countless ways. Particularly in this increasingly global world, a fundamental understanding of macroeconomics provides an imperative foundation from which business professionals, government officials and countless others make important decisions every day. Various types of governments and markets can lead to sound or unsound monetary policy that affect different economies in different ways.
The Workforce Readiness: Flexibility and Adaptability course provides students with an overview of the principal areas of flexibility and adaptability that are crucial to remaining competitive in today’s rapidly changing workplace. Audience: The target audience for the Workforce Readiness: Creativity and Innovation course are individuals who are transitioning into a new career field after 10 or more years in another career, as well as individuals who are new or returning to the workforce.