The Patient Access Specialist course is one of five courses comprising the Patient Access Specialist certification program. Patient Access Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. The Patient Access Specialist plays a key role for any provider and works as a strong team player in a dynamic, fast-paced, patient-centered practice.
This course is designed to give students the knowledge and understanding necessary to prepare for the ACE Personal Trainer Certification Exam and become effective personal trainers. This course presents the ACE Integrated Fitness Training™ (ACE IFT™) Model as a comprehensive system for designing individualized programs based on each client’s unique health, fitness, and goals. The information covered by this course and the ACE IFT Model will help students learn how to facilitate rapport, adherence, self-efficacy and behavior change in clients, as well as design programs that help clients to improve posture, movement, flexibility, balance, core function, cardiorespiratory fitness, and muscular endurance and strength.
This course is designed to give students the knowledge and understanding necessary to prepare the ACSM Certified Personal Trainer (CPT) Certification Exam. ACSM CPTs work with apparently healthy individuals and those with health challenges who are able to exercise independently to enhance quality of life, improve health-related physical fitness and performance, manage health risk, and promote lasting, healthy behavior changes. The CPT is certified to conduct basic pre-participation health screening assessments, submaximal cardiovascular exercise tests, and muscular strength/endurance, flexibility and body composition tests.
Our Medical Coding: Current Procedural Terminology (CPT) course breaks down the CPT coding manual by sections allowing learners to master each of the coding areas. The CPT coding manual includes the six body systems: Integumentary, Musculoskeletal, Respiratory, Cardiovascular, Digestive, and Endocrine systems, evaluation and management procedures, medicine coding, coding modifiers, the Healthcare Common Procedure Coding System, and anesthesia, pathology, and radiology procedures. This course will discuss the guidelines for using each of these sections and the proper procedures for accurate coding.
In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This is why it is important understand the importance in learning, developing and improving the skills needed to communicate effectively in a professional manner with customers.
Across the country, the communities served by Healthcare providers are increasingly diverse. Beyond language, ethnicity, race and sex, each person has his or her own unique set of health beliefs and practices that can vary by age, gender, religious beliefs and socioeconomic status. The Cultural Competence for Healthcare Providers course addresses these issues head on by helping providers to become more knowledgeable about the patients they serve, more aware of the various sensitivities they may come across and more responsive to patients’ particular needs.
In most industries, an individual’s professionalism is measured by the extent to which they are trustworthy, reliable and can be counted on to follow through on their commitments. More than that however, professionalism in today’s workplace requires an element of self-confidence, self-motivation and the overall understanding and adherence to the norms and expectations of professional environments on the whole. In the healthcare setting, however, the qualities that constitute professionalism are even more important and require additional considerations over and above typical work environments. Healthcare providers require emotionally mature people to manage and operate their practice and demand that their staff behave professionally at all times.
Medical Assistants play a key role in Healthcare and are the backbone of most Healthcare facilities. With this live simulation, students will experience real life scenarios that Medical Assistants face everyday. Students are able to navigate through the simulation, interacting with different patients and performing different tasks. Each task assigned in this simulation will allow the student to progress further and complete the services to each patient. Each task within the scenarios much be completed correctly or you will be forced to return to the beginning of the scenario.
The CPT code book (Current Procedural Terminology) is a compilation of codes, guidelines and descriptions used to report healthcare services by healthcare providers for services performed. In this course we will review the first three body systems: Integumentary System, Musculoskeletal System, and Respiratory System. We will explore how to find and apply the appropriate CPT codes for these systems. Understanding each system will allow you to properly code procedures and diagnosis pertaining to these systems.
The CPT code book (Current Procedural Terminology) is a compilation of codes, guidelines and descriptions used to report healthcare services by healthcare providers for services performed. In this course we will review the last four body systems: Cardiovascular System, Digestive System, and Endocrine & Nervous System. We will explore how to find and apply the appropriate CPT codes for these systems. Understanding each system will allow you to properly code procedures and diagnosis pertaining to these systems.
Our Medical Coding: CPT-Evaluation & Management, Medicine, HCPCS, and Modifiers course will review how to determine the level of service for evaluation and management, explore the many different types of medication administrations and how to accurately code these types, utilize the Healthcare Common Procedure Coding System (HCPCS) to code products, supplies, and services not included in the CPT system, and lastly discuss modifiers that provide and indicate a service or procedure that has been performed has been altered by some specific circumstance. In this course, we will use the current volume CPT and HCPCS manuals for reference and provide the necessary skills and knowledge to perform proper coding of E&M, Medicine, HCPCS, and Modifiers.
Our Medical Coding: CPT-Anesthesia, Pathology, and Radiology course will outline the types of service and qualified health professionals for performing anesthesia procedures, pathology procedures, and radiology procedures. In this course, learners will become familiar with the terms and conditions used in these sections of the CPT manual. We will explore the special circumstances that affect accurate coding of services in anesthesia, pathology, and radiology.