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    Professional Enrichment

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    Cardiac Medications is a micro course that explores the most commonly used cardiac drugs. In this course, learners will discuss the commonly used cardiac drugs and their functions. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    ECG Procedures and Processes is a micro course that explores the safe and effective ECG testing procedures and processes. In this course, learners will discuss the safest and most effective ECG procedures, patient preparation, and processes. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    ECG Measurements is a micro course that explores the origin of ECG intervals, segments, heart rate, and normal sinus rhythm are measured along with how common they are measured. In this course, learners will discuss ECG measurements history and the electrical signal. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    ECG Electrode Placement is a micro course that explores how to locate and determine the heart position to accurately place electrodes for an ECG. In this course, learners will discuss the heart location, chest and peripheral leads and their correct placement when performing an ECG. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    Accurate Medical Coding and Insurance Forms is a micro course that explores how to accurately code diagnoses and procedures for a medical office and prepare insurance billing forms using the CPT and ICD-10-CM coding systems. In this mini course we will discuss the translation of medical information into proper codes and the importance of accurate coding. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    ECG Leads
    $40.00

    ECG Leads is a micro course that explores the different leads included in the standard 12 lead ECG. In this course, learners will discuss the ECG leads including the chest and peripheral leads and why they are included in the standard 12 lead ECG. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    ECG Machine
    $40.00

    ECG Machine is a micro course that explores the electronic concept of twelve-lead, three-channel, and single channel ECG machines, patient and equipment grounding, maintenance, and repair. In this course, learners will discuss the different ECG channels and equipment. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    Each company has its own unique business objectives, but they all share a common need to measure customer satisfaction if they want to meet this objective. This course discusses ways to measure satisfaction, which in turn helps companies deliver exceptional customer service.

    Listening is more than simply hearing the words said by someone else. Listening occurs when the listener takes the time to fully comprehend what the speaker is trying to say. This is an important skill for customer service providers, because the customer’s decision to purchase a good or product is as much an emotional decision as it is a rational one. Customer service workers who learn how to be effective listeners are better able to meet the needs of their customers and are much more likely to deliver exceptional customer service. To deliver exceptional customer service, companies and customer service providers must first seek to understand what customers want and need by listening to them. This course discusses how to develop customer-focused listening skills.

    Cyber security has become a growing issue for companies all over the world. With the potential for attacks or security breaches for any company it is vital for employees to have at least a minimum understanding of prevention and awareness. Our corporate cyber security prevention course teaches employees to identify and prevent security breaches before they happen. For four cents per day per employee, your staff will have year-long, anytime, anywhere access to our highly-rated online security awareness training. This comprehensive training spans the facets of security awareness from in-office to remote security, email to phishing attacks, malware to ransomware, cloud to social media, and more.

    Cardiac Arrhythmias is a micro course that explores the most common cardiac arrhythmias. In this course, learners will discuss arrhythmia and the different types. Learners will navigate through the training material before completing several short activities to test their retention of the information.

    The performance appraisal is a tool used by managers to assess employee work performance. Effective performance appraisals are not treated as a formality or routine, but are rather viewed as a systematic, formal approach to assess an individual’s job performance. After writing an appraisal, managers should deliver it to their employees in a way that recognizes the worker’s efforts towards reaching company goals while offering advice to help the worker do even better in the future. Companies use performance appraisals to make important decisions that impact both individuals and the entire organization. This course discusses the role managers’ play in the performance appraisal process, discusses ways to measure job performance, and describes how to delivering performance feedback.